Why People With Disabilities Are Powerful Drivers of Innovation

“The final thing to remember is that lead user design does not mean you are designing something for PWD. If you design a product for someone with different abilities, that resulting product will almost certainly work for everyone. And it will likely contain novel features that others are excited to adopt. For just one more example, the curb cut, which was largely added to urban infrastructure to accommodate wheelchairs, is today used by parents with strollers, people riding bicycles, and more.”